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Terms & Conditions

Placing an order
Anorak accepts most debit and credit cards as payment for all online orders. If you wish to pay with cheque or postal orders, please email info@anorakonline.co.uk or call +44(0)20 8299 2416 with details of what you wish to order.

Returns
Anorak will exchange or refund any item you are not happy with provided they are returned in their original condition within 14 days of receipt. Please request proof of postage from the post office for your returned item as Anorak cannot be held responsible for anything that gets lost or damaged in transit. Delivery charge and returned postage will only be refunded if the item is faulty. If an item you have received is damaged please inform us within 24 hrs of delivery to arrange for a replacement to be sent.